Children, Youth, and Families

It's going to be ok. There's help here.

The infant and early mental health support services aim to improve a family’s ability to understand and support their child’s mental health issues, as well as enhance parent infant/child relationships, accessing developmental assessments and support, as well as contribute to overall family resilience and well-being.  Our team members are trained in Infant and Early Mental Health Promotion (IEMHP).  IEMHP aims to improve outcomes across the lifespan through translating and promoting the science of early mental health into practice with families during pregnancy, infancy, and early childhood.

Learn more about Infant and Early Mental Health Promotion

North of Superior Counselling Programs (NOSP) offers counselling and therapy services to children between the ages of 7 and 17, which may include brief services, regular counselling services,  case management and/or skill building and development. 

Counselling and therapy services involve both the client (child and/or youth), along with a wrap-around approach to parental and/or caregiver support.  Families are crucial to successful outcomes, where the NOSP team member will provide interventions/skills learned to parental/caregiver for continued in-home support.  Services offered are designed to increase skill and coping ability, improve the family’s ability to support their child and/or youth mental health issues, as well as to enhance the parent/child relationship and contribute to the child’s overall well-being, with the ultimate goal of supporting families in living healthier and happier lives.

This service may be beneficial for  who are experiencing emotional, social, and/or behavioural issues such as trauma, mood swings, depression, anxiety, attention deficit issues, suicidal thoughts, self-harm, self-esteem, food-related issues, peer issues, family conflict, and issues of identity.

The service begins with an assessment, agreed upon goal plan and agreed upon number of sessions and session frequency.  Re-assessment occurs every six months to provide measurement based care, along with routine client feedback to ensure the NOSP team member is working in alignment with the client desired outcomes.

Appointments can occur at the NOSP office, school, home, or other space that has been decided safe and acceptable for a session.

If a youth is struggling with substance use, NOSP team can help with supportive counselling as well as complete assessments necessary to make referrals to residential treatment centers. NOSP team will support the youth while they wait for treatment, and once they return home with follow up support.

Our  NOSP team is able to refer and access specialized services such as based upon referrals, agreed upon treatment planning and in support with our collaborative partners. 


  • Rural Psychology – a partnership with Children Center Thunder Bay provides families assessment and diagnosis for children and/or youth. 
  • Tele-Psychiatry – a partnership with Algoma Family Services that provides tele-psychiatry through SickKids Children Hospital for assessment and diagnosis. 

Once NOSP receives the assessment, our team will meet with you to go over outcomes and recommendations.  NOSP can support coordination of services along with designing personalized goal planning to achieve recommendations that you would like to pursue from the assessment.

Coordinated Service Planning

Coordinated Service Planning (CSP) brings together the Ministry of Child and Youth Services, Ministry of Health and the Ministry of Education to help coordinate services for children with multiple needs and their families. Coordinated Service Planning is a voluntary services that is offered to families who:

  • Have a child/youth who is involved with three or more agencies providing specialized services (e.g. rehabilitation services, autism services, developmental services, and/or respite supports),
  • Have a child/youth who is experiencing ongoing challenges related to their development (e.g. Physical, communication, intellectual, emotional, social and/or behavioural, mental health),
  • Have identified that they are struggling with coordinating services for their child/youth and,
  • May be experiencing external barriers which make it difficult to coordinate services for their child/youth.

Learn more about coordinated service planning at CSP Thunder Bay.

Multi/Complex Case Planning

Multi/Complex Special Need Case Resolution is a formalized, collaborative, cross-sectoral process geared to problem-solving, exploring service options, and developing creative service solutions to meet the multiple and/or complex special needs of the child/youth and their family.

The Multi/Complex Special Needs Case Resolution process consists of various organizations within the District of Thunder Bay services system.

Children’s Centre Thunder Bay supports Multi/Complex Special Needs Case Resolution by acting as the lead organization for the service system, and by actively participating in the meetings. Referrals to the Multi/Complex Special Needs Case Resolution process can only be made by an Executive Director, or Director, of one of the participating agencies.

Growing up and raising children and youth in today’s society is like no other time in history; NOSP offers a range of services and support for parents, caregivers and families to help navigate when things are tough.

NOSP Team  provides Triple P (Positive Parenting Program), which is a series of evidenced-based group parenting programs for parents and caregivers of children/youth between the ages of 0 and 12. It aims to build positive behaviours in children/youth and confidence in parents’ abilities, while providing families with relevant community support. This is achieved through promoting the foundational components of the parent/child relationship.

Triple P has been tested with thousands of families around the world for more than 30 years. It is a program that has been proven to be effective in improving a child/youth’s behavioural issues, and instilling confidence in parents.. It is also designed to prevent future problems by promoting positive family relationships.

Triple P is offered in the following formats, based on the child’s age or family’s need:

  • Individual or Couple 
  • Group 

UPCOMING:  NOSP team will also be offering  a variety of yearly 2-hour small discussion groups – please keep an eye out on our FaceBook Page for upcoming discussion groups.  The Triple P Discussion Group Series includes parent discussion groups on commonly encountered problems such as disobedience, fighting and aggression, and managing situations such as shopping with children and bedtime. 

Services are mainly offered through virtual means, although alternative options may also exist. Learn more about Triple P Positive Parenting Program

With children and youth spending the majority of their days in school, NOSP recognizes, and works closely with, schools as an important partner in supporting mental health of the students.

In-school Counselling 

NOSP provides brief counselling services with the district of Thunder Bay (NOSP Catchment area) schools.  The purpose of this service is to provide immediate, time-limited mental health counselling support to students within their school environment.

Targeted Prevention

If schools notice a ‘trend’ that impacts mental health, NOSP will work with schools to design targeted prevention education session to help address the issues.

North of Superior Counselling Programs  is committed to protecting your privacy through confidentiality and informed consent.

What is Consent?

In order to proceed with service, a client or parent/guardian must sign a Consent for Service form. Consent for Service is a formal agreement to work with North of Superior Counselling Programs so that we can provide you service.

The Child, Youth, and Family Services Act (2017) states that a child of any age is able to provide consent as long as they possess the capacity to do so. Capacity to consent is based on the following: 1) The child or youth understands fully what they are consenting to, and 2) The child or youth can fully understand the possible consequences of giving, withholding or withdrawing consent. Based on this legislation, the North of Superior Counselling uses a guideline of age 12 for consent, but the age of the child is no longer required, as long as there is capacity to do so.   

Clients who have capacity to consent, are able to give or withhold consent regarding release of information and can revoke consent at any time.

What is Confidentiality?

In order for us to release information about you outside the agency, you must first give us permission to do so. This permission must be documented in writing and remains in your client file. 

There are some limits to confidentiality, required by law, where information may be given without your consent. 

These include:

  • Cases of suspected child abuse or neglect will be reported to the appropriate child welfare agency
  • A subpoena or summons is served by the court
  • Duty to warn: reasonable belief that informing is necessary to prevent a risk of death or serious injury, information may be provided to a family member, and/or Emergency Services such as OPP 
  • A medical emergency
  • When a person arrives impaired and insists on driving, the police will be notified if alternative arrangements are refused

The Access Network provides a single point of access to children’s services and supports for families in the District of Thunder Bay.  If you know your child, youth or teen is having an issue, but not sure just what they need, calling the Access Network can help guide you to the best starting point.

Some of the services and supports that the Access Network can potentially connect you with include:

  • Children’s Mental Health
  • Autism Services
  • Respite Services
  • Infant/Child Development
  • Communication, Physical and Development Needs
  • Parent/Caregiver Support

Toll Free Access Network number: 1-855-486-5037.

If you and your child(ren) have experienced the loss of a loved one, please self-refer to the Help Us Understand Grief (HUUG) Program.  The HUUG Program was created to help families and their children process their grief after a loved one has died. This program provides children and teens with the tools and resources to understand their feelings and develop healthy coping strategies.  To self-refer, visit Hospice Northwest