Access Services

How to Access NOSP

Adults, children/youth, families and other service providers can access NOSP services by the following methods:

  • Person mid stride

    WALK-IN CLINIC

    When you need someone to talk to, the Walk-in Clinic offers free and confidential single sessions. Call for more information.

    LEARN MORE ABOUT WALK-IN CLINICS  
  • A telephone handset

    PHONE / FAX

    Speak to one of our friendly staff.

    CONTACT US  
  • An envelope

    MAIL

    Reach us by mail at any of our eight locations

    CONTACT US  
  • A door that is ajar

    THE ACCESS NETWORK

    The Access Network provides a single point of access to children’s services and supports for families in Thunder Bay & District.

    Call 1-855-486-5037
    LEARN MORE  

For more information, or to book an appointment, call:

1-877-895-6677

Learn What to Expect

Download our Orientation to Services Manual

Referral Form

The Referral Flow Process

Once a referral is received:

  1. The referral form is reviewed for completeness by our site Program Assistant (PA). If the referral form is missing required information, the PA will follow-up with the referent to collect the additional information needed.
  2. Upon the referral being complete, the referral is transferred to NOSP’s Centralized Intake Clinician (CIC).
  3. The CIC will contact the referred individual in order to complete the initial intake assessment for services. This initial intake will generally take place over the phone but can also be completed virtually or in-person, as required and/or as requested by the individual.
  4. The CIC will facilitate access to NOSP services. If the individual requires services that cannot be provided by NOSP, the CIC will support the individual with a referral to the appropriate service(s).
  5. Based on NOSP service(s) referred to, and corresponding waitlist, the individual may have the opportunity to have services initiated immediately or may be required to be placed on a waitlist. The CIC will inform the individual of what they can expect in terms of wait time.
  6. Upon the service(s) in question being available, the individual will be contacted by the assigned NOSP worker, at which time the initial appointment for service(s) will be discussed and arranged.

Hospital Referrals & Calls

When NOSP receives a referral or call from the Hospital, NOSP will do its best to have a Counsellor meet with the client in hospital as soon as possible. Initial assessment, safety and follow-up plans are created with client (and family depending on age) as well as follow-up support and ongoing services.

Our Locations

Proudly governed, managed and delivered within the District of Thunder Bay since 1983, North of Superior Counselling Programs (NOSP) continues to be committed to being a leading provider of community-based mental health and addiction services across the lifespan.

The NOSP Board, Management and Staff respectfully acknowledge the Robinson Superior Treaty Area and Treaty 9 that the NOSP Service Area falls within (District of Thunder Bay).

Nipigon
16 Front Street, Nipigon, ON. P0T 2J0
1-807-887-2632
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Schreiber
211 Walker Street
1-807-824-3236
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Marathon
51 Peninsula Road
1-807-229-0607
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Manitouwadge
1 Clinic Road
1-807-826-4517
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Longlac
121 Forestry Road
1-807-876-2235
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Geraldton
423 Main St. Unit 3
1-807-854-1321
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Armstrong
111 Queen Street
1-807-583-2213
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